Getaround Carshare Service


  • Who is eligible to use Getaround?
    • Users must be at least 19 years of age. Users under 21 years of age must have a clean driving record.
    • Users must have had two or fewer minor violations or at-fault accidents in the past three years.
    • Users must not have had a DUI or drug-related incident in the past seven years.
    • Users must pass an instant driver record check before the first time they book.
  • How does Getaround work?
    • To sign up, users can open the Getaround mobile app or to upload a driver’s license and get verified instantly.
    • Once signed up, users can use the app or the website to browse available card and book a car instantly.
    • After booking, users pick up their vehicle at its home location and unlock the car using the Getaround app on their phone. Users must bring the car back to its home location and use the Getaround app to end the trip.
  • How much does Getaround cost to use?
  • Where are the cars located?
    • Cars are located in four places across the City of Salem:
      • Crescent Lot, 252 Bridge Street (adjacent to the MBTA Commuter Rail station)
      • Salem Wharf, 10 Blaney Street
      • Museum Place Mall Garage, 1 New Liberty Street
      • Pequot Highlands, 12 1st Street
  • How does fuel work?
    • Users are required to replace any fuel used during their trip
  • Is there a mileage cap?
    • ​​​​​​​Cars in standard trips have a limit of 20 miles per hour, up to 200 miles per 24-hour period.
  • What is the cancellation policy?
    • ​​​​​​​Users can cancel a trip directly from the trip page. Cancellations must be made either within one hour of booking a trip or with at least 24 hours’ notice to avoid a cancellation fee.


252 Bridge Street Salem, MA 01970
10 Blaney Street Salem, MA 01970
Salem, MA